TERMS OF SERVICE
Our Guarantee
All hosting accounts have a full money back guarantee, upon
cancellation within 30 days of payment if the account holder
is not satisfied for any reason. The amount refunded will
be the dollar amount paid to GDO Web Hosting, by the account
holder, less the bandwidth used by that account for the first
30 days of service. Domain name registration fees are not
refundable.
Cancellation
You may cancel your web
hosting account at anytime. Refunds for accounts cancelled
after the first 30 days will be granted less the dollar amount
for amount of time used as per the signup length of service.
Any bandwidth overage will be deducted before refund is granted.
You are responsible for making sure that we have your current
and correct contact information on file by advising GDO Hosting
of any change relevant to billing. We reserve the right to
send announcements and invoices relating your hosting account
and domain name with us. No more than twice a month we may
email you information on promotions or discounts relevant
to your hosting or domain account with us. GDO Hosting will
not give your email address or any other contact information
to any third party except under the direction of law enforcement
officials.
We will make every reasonable attempt to avoid unexpected
server downtime and to ensure that all accounts are well taken
care of. We cannot guarantee or predict server downtime. Any
network problem or outage, is not covered under any guarantee
or warranty and will not be grounds for reimbursement for
any subsequent financial damages or losses. All account data
backups are the account holder's responsibility. GDO Hosting
is not responsible for your data backup or subsequent loss.
Shared hosting accounts should not be used for mission critical
websites or email that require absolute redundancy.
Unsolicited E-mail (anti-spam policy)
Accounts caught sending unsolicited mail as defined by GDO
Web Hosting either through our servers or to promote a web
site on our servers will be terminated immediately. These
terminations will not qualify for a refund and will be charged
$100 per complaint filed. Accounts terminated for sending
unsolicited email give up all rights to any content, files,
backups and technical support associated with this and all
accounts hosted on any and all GDO Hosting servers and/or
network(s). You may not create email forwards which forward
to an email address not accessible by you, unless the recipient
has specifically consented for you to do so.
GDO Hosting reserves the right to investigate accounts accused
of sending unsolicited emails in any way deemed necessary.
This includes suspending the accused account during the pending
investigation.
Sites promoting, advertising or otherwise making available,
tools, information and/or software for the purpose of sending
unsolicited email will be shut down without notice. We reserve
the right to cancel all hosting accounts, of anyone having
an account suspended for sending spam. We will make available,
upon request, the source of the complaints. We will not make
available the actual complaint, if it means giving out individual
contact information of the person filing the complaint. We
advise against using purchased third part mailing lists.
Excessive Bandwidth Use
If your hosting account, with GDOHosting, Inc., goes
over the bandwidth allowance set for that account, you agree
to pay for that overage. All of our Cpanel hosting accounts
have bandwidth restrictions set. If you reach your designated
bandwidth limit, your account will automatically suspend until
the next month.
Account Termination
Violation of our anti-spam policy will be grounds for immediate
account termination. Web sites deemed offensive, pornographic
or racially degrading, by GDO Web Hosting will be removed
from our servers without notice. Abusive behavior of any type
will not be tolerated. Web sites promoting, making available
or otherwise contributing to software piracy, hacking, spamming,
denial of service attacks and/or damage to commercial networks
or servers will be removed from our servers without notice
and illegal acts will be reported and prosecuted. Free For
All (FFA) link sites and using your account for IRC/BBN purposes
is not allowed on our servers.
Accounts using up enough server resources, to slow or crash
a server, will be shut down without prior notice. If an account
is shut down due to server resource issues, we will (upon
request) make a reasonable effort to help get the account
unsuspended. This includes tracking down the offending program,
if applicable, and/or making available other arrangements
for hosting the account on a semi-private or private server
(additional fees may be required). You are required to keep
a valid top level domain name pointing to your hosting account
with us at all times. We reserve the right to cancel any hosting
account that does not have a valid domain name associated
with it. Third-party installed versions of FormMail are forbidden,
due to the security risk they pose. We have FormMail available,
globally, for all accounts on our network.
All server activity is logged. Any snooping, hacking, or other
inappropriate activity of any type outside of your account,
on our servers, will be grounds for termination.
In addition, your account is for web and email use only,
any other activities, at our sole discretion, will be grounds
for termination as well.
This Terms of Service may be amended, at any time, at the
discretion of GDO Hosting. All accounts are required to comply
with any changes made to these policies. Notification of any
major changes to the policies will be emailed to the email
addresses we have on file for all account holders. You are
required to keep a valid and current email address on file
with us.
If you are unsure if what you are doing is against our TOS,
contact us. There are no refunds granted for accounts terminated
due to TOS violation.
Domain Name Registration and Renewal Policy
GDO Hosting will make every effort to register, transfer
and/or renew your requested domain name. This is not a guarantee
that your requested domain name is available for registration,
transfer and/or renewal. Your domain name may go unregistered,
untransferred and/or renewed, due to circumstances beyond
our control, such as registry, software and other problems
or outages, and will not be grounds for compensation of financial
loss. You are responsible for monitoring your domain expiration
date and making sure you renew it before it expires.
An order for domain name registration, transfer and/or renewal,
does not guarantee domain name registration, transfer and/or
renewal. Domain names will not be registered, transferred
and/or renewed until payment is received. If a requested domain
name is paid for and subsequently not registered, transferred
and/or renewed by GDOHosting, Inc., the domain registration
fee will be refunded.
By placing an order for domain name registration, you agree
to the Uniform Domain-Name Dispute-Resolution Policy.
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